Every letter is signed by a clinician holding a current Arizona license, after a real consultation. Their names are on your letter so you can verify them yourself.
Every evaluation on this site is handled by a licensed professional who makes an independent clinical decision. None of them is compensated differently for approving or declining a request, because the moment approval pays better than honesty, the letter stops being worth anything.
Dr. Cheryl takes the evaluations where the medical picture and the mental health picture sit together, which is more common than people expect. Chronic pain, long recovery from surgery, a new diagnosis that upends daily life. She is careful about the line between a condition that is difficult and a condition that substantially limits a major life activity, and she explains that distinction to clients rather than leaving them guessing.
Dr. Miller handles most of our housing evaluations. He writes letters that answer the question a property manager is actually asking, which is why they usually go through without a follow-up call: is this person a client of a licensed Arizona provider, does the provider confirm a disability-related need, and is the request specific enough to act on. He is also direct when the answer is no, and he tells people why.
Andrew leads our psychiatric service dog work. That means asking specific questions about what your dog is trained to do, because a task is what separates a service dog from a very good companion. He also reviews every page on this website for clinical accuracy and for whether it describes the law as it currently stands, which is why our pages changed after HUD's May 2026 guidance while a lot of other sites did not.
You should never take a website's word for a clinician's credentials, including ours. Arizona publishes free license verification tools, and we would rather you used them.
The provider who signs your letter is named on the letter, along with their license type. Look them up. It takes two minutes and it is the single best protection against an ESA letter mill.
Yes. Documentation for an Arizona resident should come from a provider licensed in Arizona, and that is how we operate. The provider's name and license type appear on your letter so you can verify them with the relevant state board.
Yes. Every letter follows a live consultation by video or phone. A screening form alone is not an evaluation, and a letter based on one is exactly the kind of documentation landlords have learned to distrust.
If you have an existing provider who knows you well, ask them first. A letter from your long-term clinician is the strongest documentation available. We exist for people whose provider will not write one, who do not have one, or who need it quickly.
You can ask, and we will accommodate it where scheduling allows. Availability varies by day and by the type of evaluation you need.
Your clinician asks about your symptoms, how long you have experienced them, how they affect daily activities like sleeping, working, concentrating or leaving the house, and how your animal fits into that picture. It usually takes 15 to 20 minutes.
Every legal statement on this page traces back to a primary source. Open any of them and read the original text for yourself.
Choose a time that works for you. If your clinician does not approve the letter, there is no charge.
