1,665,481 residents
Arizona's largest-largest city, in Maricopa County.
Arizona's largest rental market runs on corporate-managed apartment complexes with strict pet policies. A letter from a licensed Arizona clinician is what gets an assistance animal treated as an accommodation instead of a pet.
Arizona's largest-largest city, in Maricopa County.
Your signed letter is emailed within 15 minutes of clinical approval.
Same pricing statewide, and no charge unless you are approved.
Population figures on this page come from the U.S. Census Bureau Population Estimates Program, Vintage 2025, reference date July 1, 2025.
Phoenix is home to about 1.67 million people, making it the fifth-largest city in the United States and by far the biggest rental market in Arizona. That scale changes the experience. Most large apartment communities here are run by regional or national property management companies rather than an individual landlord, which cuts both ways for you.
The good news is that professionally managed properties usually have a written accommodation process and staff who have handled these requests before. The harder part is that those same companies apply their pet policies consistently, including breed restrictions, weight caps and per-animal monthly pet rent. A request supported by nothing more than a certificate bought online gets rejected quickly, because leasing offices in Phoenix see a lot of them.
What works is straightforward documentation from a clinician licensed in Arizona who actually evaluated you, submitted in writing through whatever channel the property specifies.
We write letters for tenants across the whole city: the high-rise and mid-rise buildings around Roosevelt Row and downtown, the older ranch-style rentals in Encanto and Coronado, single-family homes in Ahwatukee and Laveen, the newer complexes near Desert Ridge and Deer Valley, and rentals throughout Maryvale and North Phoenix. Arcadia and Biltmore-area properties tend to have the strictest pet rules, and those are the requests where the wording of the letter matters most.
If your building is managed by a company with a portfolio across the Valley, the accommodation decision is often made by a regional office rather than the on-site leasing agent. Expect that to add a few days, and ask for the decision in writing.
This is a practical point your clinician may raise. Summer surface temperatures in Phoenix regularly make pavement unsafe for a dog's paws, and heat-related animal emergencies spike between June and September. If your assistance animal is a dog, your housing situation needs to allow for relief outside peak heat, and it is reasonable to raise this with a property manager when discussing where an animal can be walked on the grounds.
In May 2026, HUD rescinded its 2020 assistance animal notice and narrowed its own enforcement to animals individually trained to perform disability-related work. The Fair Housing Act itself was not amended, and the Arizona Fair Housing Act still requires reasonable accommodations, enforced by the Arizona Attorney General's Civil Rights Division. Most requests are still settled at the leasing office rather than through any agency. We explain the change in full on our Arizona ESA laws page, and it is worth reading before you submit.
Pricing is identical in every Arizona city. You are charged only after a licensed Arizona clinician approves your letter.
$129
Housing and rental documentation, up to 2 animals
$199
Housing and rental documentation, 3 or more animals
$149
Task-trained dog documentation, up to 2 dogs
$229
Task-trained dog documentation, up to 3 dogs
One flat fee, billed once. Nothing is charged unless a licensed Arizona therapist approves your letter, so a decline costs you nothing.
When an assistance animal is approved as a reasonable accommodation, it is not treated as a pet, so pet rent, pet deposits and per-animal fees do not apply to it. You remain responsible for any actual damage the animal causes. If a Phoenix property charges anyway, put your objection in writing and contact the Arizona Attorney General's Civil Rights Division.
Many do, provided the clinician is licensed in Arizona and actually evaluated you. Phoenix leasing offices have become sceptical of instant-approval certificates, which is exactly why we require a live consultation before anything is signed.
Same day in most cases. Appointments run seven days a week from 7 AM to 11 PM, the consultation takes 15 to 20 minutes, and an approved letter is emailed within 15 minutes of the clinician signing it.
Not on breed alone. A refusal has to rest on the specific animal's actual behaviour posing a direct threat. Arizona also bars its cities and towns from enacting breed-specific bans under A.R.S. § 9-499.04, so no Phoenix ordinance can be cited against your animal.
Every legal statement on this page traces back to a primary source. Open any of them and read the original text for yourself.
Same-day appointments are usually available, seven days a week. If the clinician does not approve you, there is no charge.